Updated May 24, 2018
We at Genii Software Ltd. ("Genii") respect the importance of your privacy. To that end, we have developed policies and procedures for safeguarding the privacy of our customers. This page will inform you about our information gathering and dissemination practices for the www.GeniiSoft.com
Information Collection and Use
Observation of Site
In order to observe our website you do not need to provide, nor does Genii require, any personal information.
Evaluation Requests and Licenses
When you request an evaluation license from Genii Software, you are required to provide certain minimal information including your e-mail address, your name, your company name, and the I.P. address used. This information is used to follow up on evaluation requests and to maintain records to prevent abuse of the evaluation license. Personal information will be deleted upon request, but company information will be retained to provide an audit trail in case of abuse.
License or Service Orders
When you purchase a license or service from Genii Software, you are required to provide certain information to us and our third party payment provider, including without limitation your e-mail address, your name, a billing name and address, credit card type, number and expiration date, and the I.P. address used. This information is used for billing purposes and to fulfill your order, and also to maintain contact with you regarding your request. Except for explicit arrangements with certain customers to store credit card information for periodic use, credit card information is made non-functional after use by eliminating all but the last few digits and eliminating the expiration date. Names, addresses, phone numbers and email addresses are retained for contact purposes. Specific personal information will be deleted upon request, but company order information will be retained to provide tax and audit capabilities.
From time-to-time, Genii Software may request information from users through surveys or questionaires. Participation in these surveys is completely voluntary, and you therefore have a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving your use of and satisfaction with our website, our products, and our services.
We may retain copies of any communications we send to or receive from you for our records (e.g., emails). We are not responsible for archiving and/or maintaining copies of communications for you. We encourage you to maintain your own records. We will remove or redact any personal infomation upon request per GDPR or other privacy regulations, except when such information is necessary for tax or legal purposes or to ensure an audit trail on purchases.
Cookies and Log Files
Genii Software does not directly use either persistent or nonpersistent cookies. We collect only basic referrer logs and such data as determined by our provider (DDN at http://www.DominoDeveloper.net
). Please contact DDN for any information on their privacy policies. We do not use any such to identify individuals or to reveal personal information.
When commenting on a blog post, a name and email address are requested. In addition, an I.P. address is stored to support our automated anti-spam efforts. Our automated tools use these I.P. addresses to curtail comment spam, and we may also use the information to connect questions or comments with specific evaluation requests or production licenses. Identfiable comments will be removed entirely when a request to eliminate personal information is received for a specific person.
We will maintain your personal information in confidence. No information is or will be sold to others or used for marketing by any other entities without your explicit consent. We may use aggregated demographic information on our blog or in press releases. This aggregated information is not linked to any personal information that can identify any individual person.
We use Global Payments as a payment provider, and thus share personal and credit card information with them as required. We may also use PayPal upon request from a customer. We strongly suggest that if you choose to use PayPal or another third party payment option, you review the privacy policies of such party. Genii is not responsible for any actions such parties may take with respect to such information.
From time to time, Genii may retain the services of third-party technical service providers and consultants. We may allow these third parties to access customer information, but only to the extent required to perform the tasks we retain them to perform. The third-parties agree to maintain the confidentiality of customer information and to be bound by this privacy statement.
Genii may share information it collects about you if it is required (or has the good faith belief that it is required) to do so in order to (i) comply with applicable law, (ii) respond to any legal process served on Genii, (iii) to protect the rights or property of Genii, or (iv) to enforce the terms of our agreement with you.
This website contains links to other sites. By clicking on such links, you will leave this site and enter others. Please be aware that Genii is not responsible for the privacy practices, data collection, security or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected at this site.
When placing orders on our website, be aware that the information is NOT transferred over a secure server. Please do not include information if you are not comfortable with this. Payment information may be sent separately, called in by phone or sent by fax. Personal information is removed from the non-secure server on a regular basis, but is not protected by encryption before that removal. It is protected by Domino's reader name fields and other Domino security, once it is on our system. As effective as Domino securiy technology is, however, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information which you supply will not be intercepted while being transmitted to us over the Internet.
We send all new customers a welcoming email to verify contact information. Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these emails. Please read our Choice/Opt-out policy below.
Established customers and evaluators will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these emails. Please read our Choice/Opt-out policy below.
Email addresses obtained from users are used to notify customers about updates to the site and to send special offers we think will be of interest to you. Genii does not share these email addresses or any other identifying information that you provide with third parties. If you do not wish to receive such notices and special offers from us in the future, you may contact us by emailing us at support@GeniiSoft.com
Information About Children
Genii does not intend to collect, nor do we knowingly collect, any information from or about children. It is possible that a child impersonating an adult may provide the child’s name, address, phone number, email address and social security number in an attempt to register as a customer and/or to purchase services. If Genii determines that a user is a child, we will use such information only to reject the child’s attempted registration or purchase, and we will immediately delete such information after we send the response to the child. We cannot always determine if a visitor to our web site or the sender of an e-mail is a child.
Notification of Changes